5-Star Standards. Maximum Fun.
15,000+ sq ft with 93+ dedicated parking. Background-checked caregivers, 100% HD camera transparency, secure digital passcode, and a strictly nut-free facility.

General Questions
Everything families usually ask before they walk through the doors.
Can I bring outside food or drinks?
No. KidzNova is a strictly nut-free facility. To protect guests with severe allergies, no outside food or beverages are permitted. Our Nova Cafe serves fresh, healthy meals, snacks, coffee, smoothies, and juice, all prepared in our nut-free kitchen.
Do parents need to stay during play?
For general admission, yes. At least one adult must remain on-site. That is why we built the Desk Zone with Wi-Fi and USB-C charging, along with Nova Cafe. For Freedom Drop-Off, ages 5-12 at $22/hr, parents can leave for up to 4 hours with secure digital passcode pickup.
What if my child is sick?
For the health of our community, children with visible signs of illness such as fever or a heavy cough will be kindly asked to visit another day when they are feeling better. No exceptions.
How long can we stay?
Weekdays offer unlimited play. Weekends and holidays use rolling 3-hour entry to prevent overcrowding. Your end time is printed on your wristband.
Do I need grip socks?
Yes. Grip socks are required for all children and adults entering play areas. They are available for $4.50 per pair at the desk, are high-quality, reusable, and can be brought back next time.
Is there enough parking?
Yes. There are 93+ dedicated parking spots right at the facility for stress-free arrival and departure.
Policies & Waivers
How do I sign the digital waiver?
Sign it through our website before you arrive to skip the line at check-in. All guests must have a signed waiver on file, and one waiver covers all future visits.
Can I re-enter if I step out?
No. To maintain sanitation and security standards, all tickets are valid for a single continuous stay. There is no re-entry once you leave.
What is the age limit?
Play zones are designed for children ages 0-13. Little Nebula is exclusively for crawlers and early walkers ages 6 months to 3 years. The Desk Zone is available for older kids studying and for working parents.
Is there an adult admission fee?
The first 2 adults per family are free. Additional adults are $7 each. Adults entering play areas must wear socks.
Parties & Drop-Off
How do I book a birthday party?
Email hello@kidznovaplay.com or call us. Nova Bash starts at $425 for 15 kids, Supernova starts at $595 for 25 kids, and The Galactic Buyout starts at $1,450 for the entire 15,000 sq ft facility for up to 40 kids.
Can I bring my own cake?
Outside cakes are allowed for birthday parties only, but they must be 100% nut-free. No ice cream cakes. You can also order a custom nut-free themed cake from Nova Cafe.
Are infants free?
Infants ages 0-11 months are free with a paid sibling admission. Without a sibling, infant admission is $11 on weekdays and $16 on weekends.
How does Freedom Drop-Off work?
Ages 5-12. $22/hr per child and $16/hr for siblings. Register online, receive a unique digital passcode, drop off with ID verification, and pick up within 4 hours using the passcode plus photo ID.
What is included in the Galactic Buyout?
The entire 15,000 sq ft facility privately for up to 40 children, all party rooms, a dedicated host team, LED mat party time, full setup and cleanup, and White Glove Concierge free of charge.
Still have questions? Email us at hello@kidznovaplay.com.
Come Play With Us
Join Huntersville & Lake Norman families at the area's safest, most exciting indoor playground.
Easy arrival with 93+ parking spots for families.
+1 (704) 555-NOVA
Sign online — skip the line!
$4.50 — required, reusable!