A Little More to Know

Planning your first visit? Find answers about play, parties, drop-off, and what to bring.
General Questions
Everything families usually ask before they walk through the doors.
Can I bring outside food or drinks?
Outside food and beverages are generally not permitted. Please contact our team about medical or disability-related dietary accommodations. Nova Café plans meals, snacks and drinks. Please speak with our team about food allergies before ordering. We cannot guarantee that food is free from nuts or other allergens, including cross-contact during supplier production or preparation.
Do parents need to stay during play?
For family play, a parent or guardian must stay and actively supervise their children. Family-play admission does not include individual staff supervision. The Desk Zone and café do not replace that responsibility. Freedom Drop-Off is proposed for ages 5–12, pending written guidance from North Carolina DCDEE. Parent requirements and program details are not yet confirmed. Inquiries express interest only; enrollment, reservations and package sales are not open.
What if my child is sick?
Please postpone your visit if your child has a fever or symptoms of a contagious illness. Speak with our team about non-contagious conditions or accommodation needs.
How long can we stay?
Weekdays offer unlimited play. Weekends and holidays use rolling 3-hour entry to prevent overcrowding. Your end time is printed on your wristband.
Do I need grip socks?
Yes. Grip socks are required for all children and adults entering play areas. They are available for $4.50 per pair at the desk, are high-quality, reusable, and can be brought back next time.
Is there enough parking?
Yes. There are 90+ dedicated parking spots right at the facility for stress-free arrival and departure.
Policies & Waivers
How do I sign the digital waiver?
Online waivers will be available closer to opening. We will publish the required consent, signing and renewal instructions before visits begin.
Can I re-enter if I step out?
No. To maintain sanitation and security standards, all tickets are valid for a single continuous stay. There is no re-entry once you leave.
What is the age limit?
Family play welcomes children ages 0–13. Suggested ages vary by attraction; final age, height and supervision rules will be confirmed before opening. Planned Freedom Drop-Off remains for ages 5–12. Little Nebula is planned for ages 6 months–3 years. Parents remain responsible for supervision during family play.
Is there an adult admission fee?
The first two adults per family are free; additional adults are $7 each. Only one supervising adult per family may enter the play areas at a time and must wear socks. Contact our team about disability-related support needs.
Parties & Drop-Off
How do I book a birthday party?
Send a party inquiry or use our party estimator. Planned Mon–Thu / Fri–Sun prices: Nova Bash $425 / $495 with 10 children included; Supernova $795 / $895 with 25 children included; Galactic Buyout $1,450 / $1,950 with 40 children included, subject to selected off-peak availability. Extra children are priced in the estimator. Each party visit is 90 minutes total, including play and party-room time. An inquiry is not a reservation.
Can I bring my own cake?
Outside food and beverages are generally not permitted. Please contact our team about medical or disability-related dietary accommodations. Contact Nova Café about party cakes and ingredients. We cannot guarantee that food is free from nuts or other allergens. No ice cream cakes.
Are infants free?
Children under six months are free. Infants ages 6–11 months are free with a paid sibling; otherwise infant admission is $11 on weekdays and $16 on weekends.
How does Freedom Drop-Off work?
Freedom Drop-Off is proposed for ages 5–12, pending written guidance from North Carolina DCDEE. Parent requirements and program details are not yet confirmed. Inquiries express interest only; enrollment, reservations and package sales are not open. Secure check-in and authorized pickup are part of the planned process.
What is included in the Galactic Buyout?
The entire 15,000 sq ft facility privately, with 40 children included and paid additions for up to 70 children total using the estimator, all party rooms, a dedicated host team, LED mat party time, full setup and cleanup, and White Glove Concierge free of charge.
Still have questions? Email us at hello@kidznovaplay.com.
See You in Spring 2027
We're bringing indoor play and parties to Huntersville, with supervised drop-off planned. Join the Fun List for opening announcements.
Find KidzNova Get Directions ↗Easy arrival with 90+ parking spots for families.
Planned Nova Café hours: from 7 AM.
Planned Freedom Drop-Off: requirements are awaiting confirmation; enrollment is not open.
Online waivers will be available closer to opening.
$4.50 — required, reusable!
A little room to play.
The first two adults per family enter the facility free. Additional adults are $7 each. Only one supervising adult per family may enter the play areas at a time and must wear socks. Other adults remain in the designated seating or café areas. Paying for an additional adult does not provide additional play-area access.